Three Crucial Background Checks for Retail Employees

Tammy Cohen, PHR, SHRM-CP
September 1 2016
With services focused on addressing concerns such as employee theft and consumer protection, InfoMart helps retail employers turn a profit instead of turning over employees. A well-designed and consistently applied background check policy can reduce the risk of losses due to theft and fraud, as well as increase the tenure and quality of your workforce.

InfoMart has provided retail store background checks to a variety of retail employers, from national chains and convenience stores to small boutiques. Our screening software suite ASAP was integrated with our customers’ POS systems long before the background check industry went online. Since then, we have enhanced our service offerings to meet the needs of the retail industry while always maintaining strictest compliance with the Fair Credit Reporting Act.


Comprehensive Background Screenings for the Retail Industry

Mitigating the risk associated with hiring employees for retail industry jobs begins with implementing a comprehensive background screening program. A thorough applicant background check can reveal whether a candidate has a criminal history or severe financial problems.

InfoMart’s criminal records search cross-references applicant data against national social security records to ensure all variations of the applicant’s name are vetted. We can also conduct a wide-ranging criminal records search covering an extended period of time in multiple jurisdictions where candidates have lived, worked, or attended school.

InfoMart can also conduct credit history checks on employment candidates. This information can reveal instances of fraud or candidates who are in financial distress due to large amounts of debt. Applicants with these situations in their backgrounds may put your company at a higher risk for embezzlement. According to the National Retail Federation, retail outlets lost $15 billion in 2014 to theft by employees.

Utilizing each of these screening tools ensures that hiring managers have as much information as possible to assess candidates’ suitability for retail employment.


Drug Testing for Retail Job Candidates

Retail environments are prime spaces for customer engagement and brand promotion. Customers expect to have a safe shopping experience when visiting your retail location. Therefore, it is imperative that retail locations remain drug-free.

InfoMart offers the retail sector a robust drug screening program with options for lab-based urine testing, hair specimen analysis, and onsite oral fluid screenings. Implementing these pre-employment screenings can reduce the likelihood of making poor hiring decisions. Utilizing post-employment drug screens and breath-alcohol tests can help reduce the risk of workplace drug use or operating retail delivery vehicles while impaired.


Secure Online Retail Store Background Check

Human resources personnel in the retail industry can use InfoMart’s WebASAP system to get fast and convenient access to screening results and applicant tracking tools. Results are available to hiring managers  24 hours a day through our user-friendly online system. This is especially helpful for retail operations spanning multiple locations. Hiring managers at regional headquarters can keep track of employment applicants while on the road, visiting distribution centers, or work ing onsite at retail stores.

WebASAP also allows hiring managers to set access levels for other staff and administrators. Controlling access ensures that candidate information is protected, reduces data entry errors, and eliminates the need for paperwork. This also helps to streamline the hiring process as applicant information is only routed and accessible to the required personnel at your company.

While online access is easy for users, your company’s information and candidate data are secured using the most advanced technology available. All electronic data is secured using 256-bit encryption and a state-of-the-art firewall to prevent unauthorized intrusions.

If your retail business already uses another applicant tracking or human resource information system, InfoMart can work with your company to easily integrate our technology with your existing platform.

InfoMart works with retail operations of all sizes. We can create a customized background screening solution that meets the needs of your company.


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About Tammy Cohen

Tammy Cohen, an industry pioneer and expert in identity and employment screening, founded InfoMart 30 years ago. Deemed the “Queen of Screen,” she’s been a force behind industry-leading innovations. She was most recently the first-to-market with a fully compliant sanctions search, as well as a suite of identity services that modernizes talent onboarding. Tammy revolutionized the screening industry when she stepped into the field, developing the first client-facing application and a due diligence criminal search that has since become standard for all background screening companies. Cohen has received national awards and honors for her business and civic involvement, including Atlanta Business Chronicle’s Top 25 Women-Owned Firms in Atlanta, Enterprising Women Magazine’s Enterprising Women of the Year award, the YWCA of Northwest Georgia’s Kathryn Woods Racial Justice Award, and a commendation in the 152nd Congressional Record. To learn more about Tammy, visit

About InfoMart

InfoMart has been revolutionizing the global background and identity screening industry for 30 years, providing businesses the information they need to make informed hiring decisions. They develop innovative technology that modernizes talent onboarding, including a first-to-market biometric identity authentication application and a verified sanctions search. The WBENC-certified company is a founding member of the Professional Background Screening Association, and they have achieved PBSA accreditation in recognition of their consistent business practices and commitment to compliance with the FCRA. The company is dedicated to customer service, speed, and accuracy, and it has been recognized for its success, workplace culture, and corporate citizenship with over 45 industry awards. To Get the Whole Story on InfoMart, please visit, follow @InfoMartUSA, or call (770) 984-2727.

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