The InfoMart Story

Helping businesses like you Get the Whole Story for over 3 decades

Our Mission

While background checks are at the heart of who we are and what we do, there’s a lot more to InfoMart’s story than just the delivery of information.

Our story is one of success based on dedication and commitment. For nearly three decades, InfoMart has been defined by our devotion to quality, an attitude that embraces innovation, and a passion for unparalleled service.

Values

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Service

At InfoMart, providing our clients with world-class support is a top priority for the entire team – not just our customer service representatives

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Diversity

A company built on inclusion and respect helps us better understand our customers and develop more creative solutions to meet their background screening needs

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Sustainability

Responsible business practices are at the heart of InfoMart’s continued success for nearly 3 decades

Expertise + Innovation

InfoMart’s story blends decades of background screening expertise with cutting-edge, first-to-market screening innovations.

When you choose InfoMart, you choose the best of both worlds.

Trusted Expertise

Our team of experts have been the driving force in the identity and background screening industry for nearly 3 decades.

The Infomart Difference

Unrivaled Technology

With groundbreaking technology and seamless processes, we streamline the background check process for our clients.

Simplify Your Hiring Process

Tammy Cohen, PHR & SHRM-CP

Founder & Chief Visionary Officer

Tammy Cohen, an industry pioneer and expert in identity and employment screening, founded InfoMart over 30 years ago. Deemed the “Queen of Screen,” she’s been a force behind industry-leading innovations. She was most recently the first-to-market with a fully compliant sanctions search, as well as a suite of identity services that modernizes talent onboarding.

Tammy revolutionized the screening industry when she stepped into the field, developing the first client-facing application and a due diligence criminal search that has since become standard for all background screening companies. Cohen has received national awards and honors for her business and civic involvement, including Atlanta Business Chronicle’s Top 25 Women-Owned Firms in Atlanta, Enterprising Women Magazine’s Enterprising Women of the Year award, the YWCA of Northwest Georgia’s Kathryn Woods Racial Justice Award, and a commendation in the 152nd Congressional Record.

Adam Townsend

Chief Executive Officer

InfoMart’s Chief Executive Officer, Adam Townsend, is a veteran of the background screening industry. Adam joined InfoMart in 2002 and has spent over two decades helping shape the company’s reputation for innovation, reliability, and service.

Prior to becoming CEO, Adam served as Chief Operating Officer, where he led the Operations and Client Services departments. In that role, he oversaw InfoMart’s criminal and verifications operations, strengthened vendor partnerships, and championed strategic initiatives to improve accuracy, efficiency, and the overall client experience.

Adam began his career as a licensed private investigator across four states—Georgia, Tennessee, Florida, and South Carolina—conducting surveillance, criminal background checks, and providing expert testimony during trial proceedings. He holds a bachelor’s degree in criminal justice from Valdosta State University.

An active contributor to the background screening industry, Adam is a former board member of the Professional Background Screening Association (PBSA) and previously served as Chair of the PBSA United States Council.

As CEO, Adam is focused on building upon InfoMart’s 30+ year legacy with an eye toward innovation, operational excellence, and responsive, people-centered service.

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Amy Phillips

Chief Financial Officer

Amy Phillips holds the honor of being the first employee hired by InfoMart more than 25 years ago. As InfoMart has grown from a small, local business to a multi-million dollar corporation, she has grown with the company — climbing the corporate ladder from high school apprentice to Chief Financial Officer.

Ms. Phillips was responsible for establishing InfoMart’s industry-leading benefits and compensation programs, and served as the project manager during the construction of InfoMart’s award-winning headquarters building. Today, she is responsible for all financial areas of the company and serves as the liaison with major vendors, ensuring that InfoMart and its clients receive the best possible services and prices from sub-contractors.

Ms. Phillips volunteers her time with several business and civic organizations, and has served in leadership roles with non-profit organizations such as the YWCA of Northwest Georgia and CobbWorks. In 2010, Georgia Trend named her to their list of “40 Under 40.”

LinkedIn

Erica Clausen-Lee

Chief Product Officer

Erica Clausen-Lee began working with InfoMart in 1999 after completing her education at the University of Georgia. Hired as a Verifications Analyst, Ms. Clausen-Lee was promoted to Team Lead of Verifications within the first four months of her employment. Since then, she has gone on to manage the Verifications, Client Relations, and Criminal departments, and was instrumental in the formation of InfoMart’s Compliance and Implementation Departments.

During her tenure, Ms. Clausen-Lee has served as the primary contact for each of InfoMart’s Top 5 clients and has helped to foster growth through new product research and acquisition management.

In her current role as Chief Product Officer, Ms. Clausen-Lee is responsible for new product development, enhancement of existing services, and building lasting strategic partnership with vendors and customers.

LinkedIn

Tim Gordon

Chief Compliance Officer

Tim Gordon, InfoMart’s Chief Compliance Officer, is a seasoned leader with over two decades of experience in the background screening industry. Since joining InfoMart in 2004, Tim has held leadership roles across multiple departments—including Criminal, Verifications, Compliance, Drug Testing, and Product Development—giving him a broad and strategic understanding of operations and client needs. In his current role, he oversees the company’s Compliance and Operations divisions, manages vendor relationships, ensures adherence to the Fair Credit Reporting Act, and drives the development of new compliance initiatives.

Tim has been actively involved with the industry’s trade association, the Professional Background Screening Association, since 2018, serving on the Board of Directors and contributing to key initiatives through the Communications Committee, Conference Task Force, and other working groups. He was appointed Chair of PBSA in September 2024.

He has served as Board Chair for both CobbWorks, Inc. and WorkSource Cobb, and previously served as Treasurer for the Atlanta Humane Society.

LinkedIn

Robbie Bible

Chief Information Officer

Robbie Bible obtained his Bachelor of Science in Computer Science with a specialty in Software Engineering from Southern Polytechnic State University. After spending five years with IBM, Mr. Bible joined InfoMart in 1992. As part of the team, he began engineering an innovative suite of proprietary software tools that enables the company to manage the entire background screening process electronically.

In his work, Mr. Bible has successfully translated the founder’s visions into software that has placed InfoMart on the cutting edge of the background screening industry. InfoMart’s ASAP software, for example, was the industry’s first software tool that allowed customers to order background checks from their own computer and conveniently retrieve the results within the same software package.

Mr. Bible has furthered InfoMart’s technological evolution with a web-based application that allows for more customer convenience in the ordering process.

LinkedIn

Robert Lyons

Vice President of Technology

Robert Lyons brings a wealth of experience to the software development team as InfoMart’s Vice President of Technology. He obtained a Bachelor of Science in computer science from the University of South Alabama and a Master of Business Administration from Georgia State University. With over 20 years of experience under his belt, Robert has led InfoMart’s software development team since 2006.

In addition to acting as a liaison between the product development and business teams, Robert focuses on understanding the unique challenges facing InfoMart’s client base in order to recommend timely, proactive technology solutions that meet the needs of the modern workforce.

Robert has previously worked as a software engineer in the financial, telecommunications, manufacturing, and hospitality industries. He has diverse experience in leadership and software methodologies, design, and development.

LinkedIn

“People spend a good portion of their lives in the office; it is important that they’re happy where they work, and that they go home happy to their families. From the first employee, InfoMart has always placed just as much emphasis on morale as we have on profit.”

Tammy Cohen

InfoMart's Founder & Chief Visionary Officer

Atlanta's Best and Brightest Companies to Work For

The Best and Brightest Companies to Work For® programs identify, recognize, and celebrate the organizations that epitomize Better Business. Richer Lives. Stronger Communities.

The competition identifies and honors companies that deliver exceptional human resource practices and an impressive commitment to their employees. Organizations are assessed based on categories such as communication, work-life balance, employee education, diversity, recognition, retention and more.

Diverse Perspectives. Creative Solutions.

Our mission

We believe that no one is successful until we all have an opportunity to succeed.

A company’s strength and success directly correlate to the diversity of its workforce and vendor relationships.

InfoMart is committed to promoting diversity in our workforce, vendor relationships, and the community at large.

It’s not just good business. It’s the right thing to do.

Our commitment is real.

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Diversity

We believe that a company built on inclusion and respect helps us better understand our customers and develop more creative solutions to meet their background screening needs.

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Lasting Partnerships

We work to develop more than just standard business relationships with our clients and vendors. We strive to build strong, healthy, and enduring partnerships.

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Promoting Inclusivity

In addition to threading inclusivity into the fabric of our culture, InfoMart is dedicated to leading the charge in developing inclusive business practices, including launching the screening industry’s first gender non-binary background check application.

WBENC-Certified

As a woman-owned leader in the background screening industry, we offer our experience as a resource to other WBE entrepreneurs.

Meet your company’s diversity goals with a woman-owned supplier.

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Diverse Supplier

InfoMart is dedicated to offering everyone the opportunity to succeed by building relationships with other diversity-owned companies.

To do business with InfoMart, please sign up in our portal

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Accreditations & Certifications

Background Checks in the Hands of Experts — Every Time

What is PBSA Accreditation?

Accreditation by the Professional Background Screening Association is an industry seal that recognizes a screening company’s commitment to excellence, accountability, high professional standards, and continued institutional improvement. InfoMart is one of the largest providers to meet or exceed the measurable standard of competence as governed by the Background Screening Credentialing Council (BSCC).

Accreditation indicates that a provider’s practices are compliant and that they parallel the industry’s best practices, thus affirming industry knowledge and expertise.

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Industry Leaders

InfoMart is a founding member of PBSA

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Up-to-date Practices

5-year recertification ensures our practices are always cutting-edge

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Compliant

Committed to the industry’s strictest standards

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Industry Expertise

With an FCRA-certified team, you reach an expert every time

Consumer Protection • Legal Compliance • Client Education • Verification Service Standards

SOC 2

You need a partner who can prove they securely manage your data, protecting you, your clients, your vendors, and your candidates.

IAPP Member

In the modern landscape, hiring is a global initiative. Partner with a company able to navigate the complex landscape of today’s data-driven world.

WBENC-Certified

Meet your diversity goals with a recognized woman-owned screening company. InfoMart supports efforts that encourage women in leadership.

The InfoMart Advantage

We are the industry experts

Over 3 decades of background screening & compliance experience
Tier I provider to Fortune 500 companies
InfoMart has boots on the ground in 200+ countries & territories
Scalable, flexible process flows
14-hour operational days
FCRA-certified support

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Fast Turnaround Times

Well below the industry standard, our turnaround times average 1.06 days

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PBSA-Accredited

Part of the screening providers meeting our industry’s highest standard

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Customer Service

Centralized support from your dedicated client representative

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RESTful API

Reduce turnaround & simplify onboarding with a seamless connection to your HRIS/ATS

Diverse Supplier

We believe that a company’s strength and success directly correlates to the diversity in its workforce and vendor relationships. Disparate perspectives invite creative solutions.

InfoMart is committed to promoting diversity in our workforce, vendor relationships, and the community at large. It’s not just good business. It’s the right thing to do.

We believe that no one is successful until we all have an opportunity to succeed.

InfoMart Affiliations

As a woman-owned leader in the background screening industry, we offer our experienced leadership as a resource to other WBEs and women entrepreneurs via our various connections with diverse business councils and associations.

We actively strive to build strong relationships with other industry leaders and strongly support efforts that encourage women in leadership.

We are proudly affiliated with the following industry trade associations:

Let’s Go the Distance — Together

InfoMart strives to build more than standard business relationships. We nurture lasting partnerships with every customer we serve.

Why InfoMart?

US-based customer support
Dedicated, in-house representative
Extended operational days for global workforces
In-house Applicant Advocates protect your candidates
Secure LiveChat feature for seamless communication

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98% Client Retention Rate

From the Fortune 500 to small businesses, we’ve maintained partnerships for 25+ years

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100% Customer Recommended

In our most recent survey, our clients indicated supreme satisfaction with InfoMart’s customer support

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30 Years' Experience

InfoMart entered the background screening field in its infancy. For over 3 decades, we’ve shaped the industry’s tech & processes

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100% FCRA-Certified Team

Compliance & security are paramount. Trust that your information is always in the hands of a certified expert

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Candidate Engagement

With InfoMart’s CareerWallet ^TM. Applicants, volunteers, and employees can all build their resume on their personal devices.

2006 – 2019

Workforce Magazine’s Hot List of Background Checking Providers

2015

BusinessNewsDaily.com’s “Best Pick” for Background Screening Services

2011 & 2012

Smart Business’s World Class Customer Service Award

“Focused on disrupting the background screening industry, InfoMart modernized talent onboarding. They have been the driving force behind building innovative and customized solutions for applicant background screening.”

– HR Tech Outlook