Answering on the first ring since 1989
About InfoMartBackground checks are how people get jobs. InfoMart has helped businesses of every size take that seriously for over 35 years.
Years in business
Years average leadership tenure
Countries & territories
year client-support tenure
Proof Points
Over three decades of proof.
Clients served, from small businesses to Fortune 500
%
Client retention rate
Background screens conducted annually
Average criminal turnaround time
Trusted by Leading Organizations
“InfoMart modernized talent onboarding and has been the driving force behind building innovative and customized solutions for applicant background screening.”
How we work
Background screening with a point of view.
We are consultative by nature. That means we learn your industry before we make recommendations, ask questions before we quote, and stay involved long after implementation. Our average client relationship lasts more than two decades, and we earn that every day.
Human-first service
One dedicated US-based representative manages your account, answers the phone across our 14-hour operational day, and works alongside our in-house Applicant Advocates to support your candidates directly.
Consultative partnership
We learn your business before we recommend anything and stay involved well past launch.
Technology that fits your world
RESTful API, ATS/HRIS integration, and a mobile-first candidate experience that fits into your existing process.
Diversity as a competitive advantage
Woman-owned since day one, WBENC-certified, and committed to the idea that diverse teams make better decisions.
Accreditations & Certifications
Background screening held to the highest standard.
Each of these credentials is an independent, third-party verification of our standards and practices. Our clients deserve more than our word for it.
PBSA Accreditation
PBSA accreditation is one of the background screening industry’s most important third-party credentials. It recognizes companies that meet measurable standards of competence, compliance, and accountability, as governed by the Background Screening Credentialing Council (BSCC).
InfoMart has been a founding member of PBSA since the association was established and has held accreditation ever since. We had a hand in writing the standards the industry follows today.
Industry founding member
5-year recertification cycle
100% FCRA-certified team
Committed to strictest industry standards
SOC 2 Certified
SOC 2 certification means InfoMart’s data security practices have been independently verified. We protect your data with the controls and oversight that certification demands. Our platform maintains 99.99% uptime so your hiring process never stops.
WBENC-Certified
InfoMart is WBENC-certified, helping your organization meet supplier diversity goals while partnering with a company that has been woman-led since 1989. For us, this certification simply reflects who we have always been.
Consumer Protection · Legal Compliance · Client Education · Service Standards
1989
The year it started
- Founded by Tammy Cohen & still owner-operated today
- A founding member of the Professional Background Screening Association (PBSA)
- Developed the industry’s first client-facing software application
- Introduced the first fully compliant watchlist search
Our History
We were there when the industry was born. We helped build it.
InfoMart entered background screening in 1989, when the industry was still figuring out what it was. Founder Tammy Cohen built the first client-facing application in the industry and developed a due diligence criminal search that has since become standard practice across background screening. She has been introducing first-to-market innovations ever since.
As a founding member of the Professional Background Screening Association, InfoMart had a hand in writing the standards that continue to guide the background screening industry.
Those 35+ years mean we’ve seen every trend this industry has produced, and we know the difference between what lasts and what doesn’t.
InfoMart is still owned by its founder. Background checks exist to help people get jobs, and that conviction has never changed. Neither has our commitment to answering the phone.
Our Team
The team behind the reputation.
25+ average years of background screening experience across InfoMart’s leadership team. That kind of institutional knowledge doesn’t come from anywhere else.
Tammy Cohen, PHR & SHRM-CP
Founder & Chief Visionary Officer
Tammy Cohen founded InfoMart in 1989, when the background screening industry was still figuring out what it was. She built the first client-facing application in the industry herself, along with a due diligence criminal search model that has since become standard practice across the industry.
Dubbed the “Queen of Screen” by industry peers, Tammy has spent more than three decades introducing capabilities before the industry knew to ask for them. She developed the first fully compliant sanctions search and most recently led InfoMart’s identity services suite, modernizing candidate onboarding in ways that are still first to market.
A founding member of the Professional Background Screening Association (PBSA), Tammy’s recognitions include Atlanta Business Chronicle’s Top 25 Women-Owned Firms, Enterprising Women Magazine’s Enterprising Women of the Year, and a commendation in the 152nd Congressional Record.
InfoMart is still hers, and she’s still building.
Adam Townsend
Chief Executive Officer
Joined InfoMart in 2002 · Former PBSA Board Chair, U.S. Council
Adam Townsend joined InfoMart in 2002 and has spent more than two decades building the company’s reputation for reliability, responsiveness, and operational excellence. Before becoming CEO, he served as Chief Operating Officer, overseeing Criminal, Verifications, Client Services, and strategic vendor relationships. He began his career as a licensed private investigator across four states and holds a degree in criminal justice from Valdosta State University. A former PBSA Board member, Adam served as Chair of the PBSA United States Council.
Amy Phillips
Chief Financial Officer
InfoMart’s first employee · 25+ years with the company
Amy Phillips was InfoMart’s very first hire, joining as a high school apprentice and growing alongside the company from a small local business to a multi-million dollar corporation. Today as CFO, she oversees all financial operations and serves as the primary liaison with major vendors. She established InfoMart’s benefits and compensation programs and was named to Georgia Trend’s ’40 Under 40′ in 2010.
Erica Clausen-Lee
Chief Product Officer
Joined InfoMart in 1999 · Experience across all major departments
Erica Clausen-Lee joined InfoMart in 1999 as a Verifications Analyst and was promoted to Team Lead within four months. Over the next two-plus decades, she managed Verifications, Client Relations, and Criminal departments, and was instrumental in founding InfoMart’s Compliance and Implementation departments. As Chief Product Officer, she leads new product development, service enhancements, and the vendor and client partnerships that support both.
Tim Gordon
Chief Compliance Officer
Joined InfoMart in 2004 · Former PBSA Board Chair
Tim Gordon has been part of InfoMart since 2004, moving through leadership roles across operations, compliance, drug testing, and product development. As Chief Compliance Officer, he oversees Compliance and Operations, manages vendor relationships, and leads the company’s FCRA and regulatory initiatives. Tim served as PBSA Chair from 2024 – 2026.
Robbie Bible
Chief Information Officer
Joined InfoMart in 1992 · Built the industry’s first client-facing screening software
Robbie Bible joined InfoMart in 1992 after five years with IBM, and immediately began translating Tammy Cohen’s vision into the software that would define the industry. He engineered ASAP, the first tool to allow customers to order background checks and retrieve results from their own computer, and has led InfoMart’s technology evolution ever since. He holds a BS in Computer Science with a specialty in Software Engineering from Southern Polytechnic State University.
Robert Lyons
Vice President of Technology
Joined InfoMart in 2006 · Leads InfoMart’s software development team
Robert Lyons joined InfoMart in 2006 after building software across financial, telecommunications, manufacturing, and hospitality industries. As VP of Technology, he leads the software development team and serves as the connection point between technical development and business strategy. He holds a BS in Computer Science from the University of South Alabama and an MBA from Georgia State University.
Recognition
A reputation backed by results.
Recognition from the organizations whose opinions carry weight in our industry.
Atlanta’s Best and Brightest Companies to Work For
2013-2026
National Best and Brightest Companies to Work For
2020-2026
AJC’s Top WorkPlaces Award
2017-2022
GWBC LACE Awards — Trailblazer
2019 & 2022
Security Magazine’s Security 500
2009-2020
Atlanta's 20 Largest Women-Owned Firms
2017-2025
HRO Today’s Baker’s Dozen Pre-Employment Screening
2017-2019
See all 60+ awards
2020s
- Outstanding WBE CEO 2020
- Talent Culture HR Tech Award 2020
- WBE Star 2020, 2023
2010s
- Silver Stevie Award for Women in Business, Maverick of the Year 2017
- HR Tech Outlook Top 10 Recruitment Software Solution Providers 2017
- Business News Daily Best Background Check Services 2015, 2017
- Smart Business World Class Customer Service Award 2011, 2012
- Georgia Psychologically Healthy Workplace Awards 2013–2015
- ConnXus Grin and Win Award for Diversity 2016
- Top 500 Women Owned Businesses in the U.S. 2014–2016
- WIT Women of the Year Finalist 2018
- Human Resources Today Most Valuable Posts Award 2018
- Top Entrepreneur Awards, Upper Middle Market Honoree 2018
2000s and earlier
- Georgia Trend Best Place to Work 2009
- YWCA of Northwest Georgia Kathryn Woods Racial Justice Award 2004, 2009, 2012
- Georgia Trend Business Community Service Recognition Award 2005, 2007
- Workforce Management Magazine Optimas Award for Corporate Citizenship 2015
- Atlanta Business Chronicle Top 25 Woman-Owned Firms in Atlanta 2013
- Department of Defense Employer Statement of Support Award 2009
- Cobb County Chamber of Commerce Small Business of the Year 2002
Life at InfoMart
“People spend a good portion of their lives in the office; it’s important that they’re happy where they work, and that they go home happy to their families.“
InfoMart’s average employee tenure is 10 years. That means the person who sets up your account today will likely still be there when you call next year.
At our Atlanta headquarters, we invest in regular engagement activities, dedicated employee groups, and a work environment that prioritizes wellbeing as much as performance. Remote work opportunities extend that culture beyond the HQ. We hire people who are good at what they do, and we give them reasons to stay.
11+ yrs
Average employee tenure
The people you talk to today will still be there next year.
Highly diverse
Workforce & leadership
Diversity has been foundational to how we operate since day one.
Remote-friendly
Work from home options
Flexible remote opportunities alongside our Atlanta headquarters.
Professional development
Mentorship opportunities
We build leaders from within, providing upward mobility options and optional mentorship programs.
13 employee interest communities
Dedicated groups for entertainment, cooking, parenting, wellness, crafting, professional development, and more.