8 AI Trends Heading to HR Departments in 2019
Tammy Cohen, PHR, SHRM-CP
January 14 2019
It’s no secret that artificial intelligence is going to change almost every industry. AI in HR is no longer a matter of if—it’s a when. Each year has brought new startups, new technology, and new innovations. 2019 will be no different. Human resource professionals should be on the lookout for the ways AI will revolutionize the HR industry this year. Here’s a few trends that are coming our way:
1. Robotic Resume Screeners
On the recruitment side of things, AI can go through entire databases of resumes to find candidates with skills that match open positions. Not only can artificial intelligence systems do this faster than a human recruiter, but if they’re programmed correctly, they’re less likely to factor prejudices into their recruiting decisions. This allows them to identify all qualities of the candidates and create a shortlist of the best matches.
2. AI-Augmented Adverts
AI is also being used to create accurate and succinct job advertisements that attract as many quality candidates as possible. Textio, for example, is used by many large corporations to create job descriptions that get across the company’s message clearly, concisely, and in a way that is attractive to candidates. This helps companies put their best foot forward, as job adverts are often the first interaction a candidate has with the business.
3. Rediscovering Talent
Sometimes, we’re forced to give great candidates the bad news that they haven’t been selected for a position. While they may not be the best fit for the current job, they might be perfect for one in the future. Talent rediscovery is made easy by artificial intelligence. They can quickly scan through candidates already in your company’s ATS to find the ones best suited to the open position and reconnect.
4. Getting Chatty with Chatbots
Chatbots are now also being used for recruitment and job-matching. MeetFrank is a way for employers and candidates to connect based on skills and experience alone. If employers think a candidate’s credentials match what they need, they reach out through the website or app. Chatbots can also conduct preliminary interviews. By analyzing the candidate’s responses to questions, the bots flag the ones best suited to move on to the next stage of the interview process.
5. Analyzing Your Talent
AI is also going to change the way we hire candidates. Predictive talent analytics help employers determine who has the skills, credentials, and personality traits that will benefit the company the most. Talent analytics give management a better understanding of a team’s strengths and weaknesses, which then allows your hiring managers to narrow down the specific skills to look for in new candidates. Another new piece of technology could totally change the way hiring is done. AI-augmented facial analysis can quantify a candidate’s soft skills by tracking eye movement, body language, and speech patterns.
6. A Massive Skills Shortage
With new technology comes new skills. Forbes estimates that artificial intelligence will create a staggering 58 million new jobs by 2022. Companies will need workers who understand how to work with and utilize AI effectively. But there are nowhere near enough people with the skills necessary to fill that massive gap. Technology has advanced at such a rapid pace that university programs and businesses simply can’t keep up. Soon, people with backgrounds in artificial intelligence will be in very high demand.
7. AI-Centric Classes
To circumvent the coming shortage, companies need to invest in their current employees. Microsoft is offering training coursesfor business leaders, IT developers, and startups. Other companies should follow suit by ensuring their team members have the skills they’ll need to utilize AI in the future. Otherwise, businesses could end up in a high-intensity war for talent.
8. The AI War
Cybersecurity is a constant push-and-pull competition between would-be hackers and cybercriminals and security experts. The race to build an AI to protect businesses is on…before others build the ultimate AI hacker. An AI hacker could be designed to launch sophisticated and varied attacks against companies and governments. In this case, the only way to fight fire is with fire. A cybersecurity AI would monitor, learn, and identify patterns in attacks. It could also spot and block malicious activity better than a human being. Businesses should be prepared for the changes—good and bad—that AI will be bringing to the workplace. Technology is progressing at its fastest rate in history. Keeping up can be difficult, especially for busy professionals. But HR needs to keep its eye on the latest innovations so that they, their departments, and their businesses can keep up with the rest of the competition. Artificial intelligence is going to change the world, and all of us need to be ready for the new challenges and solutions it will bring.