Training Traps in Background Screening
Training TrapsOur employees have to be trained in all the nuances of county and state records searches, as well as on the technology and regulatory compliance that relates to conducting a background check. 1. Onboarding: Employees can be quickly overwhelmed by the amount of information they must learn to do their jobs well, particularly if all of this information is dumped on them within the span of only a couple of weeks or a single onboarding session. In the screening industry, a good onboarding plan should:
- Start with an overview of the Background Screening industry.
- Show the “birth-to-grave” process of an applicant moving through the screening system.
- Take a deeper dive, showing how the specific service is performed by other processors.
- Next, provide a thorough and exact training on regulatory compliance impacting the screening industry as a whole.
- Once an applicant has a grasp on what we do, we move into the mechanics and compliance issues impacting the specific service they will be processing.
About Tammy Cohen
Tammy Cohen, an industry pioneer and expert in identity and employment screening, founded InfoMart 30 years ago. Deemed the “Queen of Screen,” she’s been a force behind industry-leading innovations. She was most recently the first-to-market with a fully compliant sanctions search, as well as a suite of identity services that modernizes talent onboarding. Tammy revolutionized the screening industry when she stepped into the field, developing the first client-facing application and a due diligence criminal search that has since become standard for all background screening companies. Cohen has received national awards and honors for her business and civic involvement, including Atlanta Business Chronicle’s Top 25 Women-Owned Firms in Atlanta, Enterprising Women Magazine’s Enterprising Women of the Year award, the YWCA of Northwest Georgia’s Kathryn Woods Racial Justice Award, and a commendation in the 152nd Congressional Record. To learn more about Tammy, visit www.tammycohen.com.
InfoMart has been revolutionizing the global background and identity screening industry for 30 years, providing businesses the information they need to make informed hiring decisions. They develop innovative technology that modernizes talent onboarding, including a first-to-market biometric identity authentication application and a verified sanctions search. The WBENC-certified company is a founding member of the Professional Background Screening Association, and they have achieved PBSA accreditation in recognition of their consistent business practices and commitment to compliance with the FCRA. The company is dedicated to customer service, speed, and accuracy, and it has been recognized for its success, workplace culture, and corporate citizenship with over 45 industry awards. To Get the Whole Story on InfoMart, please visit www.InfoMart-USA.com, follow @InfoMartUSA, or call (770) 984-2727.