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30 Easy HR Improvements for Better Business – Pt. 3

Tammy Cohen, PHR, SHRM-CP
July 26 2016
So far in this Productivity series, I’ve provided tips for improving the productivity of working methods, employment sourcing and hiring, and several HR processes. This post will wrap up the series with process improvements that can apply to employee engagement and corporate culture, as well as tracking tips for collecting actionable data.

According to BambooHR’s Top HR Productivity Killers infographic, HR thinks it should spend more time on:

  • Professional development (54%);
  • Conducting training (47%); and
  • Managing and overseeing company culture (37%).

Each of these functions falls under the umbrella of employee engagement and have been shown to contribute to a business’ success, which is why engagement has been a major HR focus of the last few years. Engagement initiatives may be considered time-consuming and expensive to implement, but they don’t have to be.

19. Motivate & nurture – Knowing how a task contributes to organizational success is more motivating than mom’s old standby, “because I said so,” and will engage employees.

You can also motivate employees by providing a small incentive. My company gives out commemorative poker chips for work performance and employee participation in engagement and professional development initiatives. Some people even treat it as a fun competition with coworkers.

20. Provide training and professional development – People like to learn new things and training employees makes workforces more versatile. Use a companywide survey to find out what your employees would like to learn, and put together workshops or computer-based training modules on those subjects. Common areas for professional development include technology training and business skill development.

21. Start a mentor program – Pair lower-level employees with leadership once a month and have them practice high-level operations, decision-making, and goal planning exercises together.

22. Health & Wellness Program – To facilitate health and wellness, you can provide nutrition classes, exercise workshops, daily fitness challenges, and invite wellness speakers to share tips with your employees.

23. Provide Feedback – Employees want to know how they’re doing and how they can improve, so provide them with the feedback they need to accomplish your organizational goals. This doesn’t have to be a time-consuming formal review, but can be as simple as giving quick feedback as work is completed.

24. Gamify – Turning work into a game can make it more interesting to complete and encourage productivity. In the past, we have offered bonuses to employees who could break processing records during our peak operating month. As an organization, we were able to successfully complete peak without bringing on many extra temps, so the bonuses paid for themselves several times over and our employees were more productive than ever.

25. Be available & helpful – What have been some common issues and questions within your organization? You can improve your productivity by addressing these in a special companywide session or recurring email campaign, which would free up more of your time to be available and helpful to those with uncommon issues and questions.

 

Track Everything

We can’t celebrate our successes or learn from our mistakes if we don’t identify them, so it’s important to track our efforts to expand on what works and get rid of what doesn’t. We can often track the quantitative with reporting and analytics, and the qualitative with surveys. Leverage data and employee feedback to keep productive processes and end fruitless ones.

26. Cost/benefit analyses – Does the cost of your HRIS/HRMS or ATS provide equivalent or ample benefit? Is there a cheaper or more effective software available? You can track the costs and benefits over time and compare them with previous initiatives to learn what would work best for your particular organization.

27. Best recruiting sources – If you use online job boards, you probably get a ton of applications for each open position. Are those applicants better qualified than candidates recommended by current employees or sourced through social media? Track the amount of applications you receive through various sources and compare that with applicants you actually hire who stick around for, say, at least a year. That should give you a good idea of which recruitment source is providing the best quality candidates.

28. Time-to-hire – Try using online applications or switching background screening providers to reduce time-to-hire, and track the results so you know how to tweak your process for maximum efficiency.

29. Employee engagement – Is your new health and wellness program improving your employees’ engagement? You can use free online surveys to collect anonymous responses from your employees and track initiative efficacy. Survey employees before each new program to establish a baseline against which you can compare the program results.

30. Program efficacy – Measure a productivity baseline before implementing any initiatives and track the results. If your employees become more productive after you implement time limits on meetings, for example, then you may want to make the limits permanent or company-wide.

About Tammy Cohen

Tammy Cohen, an industry pioneer and expert in identity and employment screening, founded InfoMart 30 years ago. Deemed the “Queen of Screen,” she’s been a force behind industry-leading innovations. She was most recently the first-to-market with a fully compliant sanctions search, as well as a suite of identity services that modernizes talent onboarding. Tammy revolutionized the screening industry when she stepped into the field, developing the first client-facing application and a due diligence criminal search that has since become standard for all background screening companies. Cohen has received national awards and honors for her business and civic involvement, including Atlanta Business Chronicle’s Top 25 Women-Owned Firms in Atlanta, Enterprising Women Magazine’s Enterprising Women of the Year award, the YWCA of Northwest Georgia’s Kathryn Woods Racial Justice Award, and a commendation in the 152nd Congressional Record. To learn more about Tammy, visit www.tammycohen.com.

About InfoMart

InfoMart has been revolutionizing the global background and identity screening industry for 30 years, providing businesses the information they need to make informed hiring decisions. They develop innovative technology that modernizes talent onboarding, including a first-to-market biometric identity authentication application and a verified sanctions search. The WBENC-certified company is a founding member of the Professional Background Screening Association, and they have achieved PBSA accreditation in recognition of their consistent business practices and commitment to compliance with the FCRA. The company is dedicated to customer service, speed, and accuracy, and it has been recognized for its success, workplace culture, and corporate citizenship with over 45 industry awards. To Get the Whole Story on InfoMart, please visit www.InfoMart-USA.com, follow @InfoMartUSA, or call (770) 984-2727.

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