8 Learning & Development Resources to Improve & Engage Your Workforce

Tammy Cohen, PHR, SHRM-CP
June 8 2016

Thanks to global groups like the Society for Human Resources (SHRM), HR professionals have several comprehensive sources of education and professional development available both online and in the real world. However, your employees don’t generally have access or know where to find such sources of professional development for themselves. Here’s what you need to know about learning and development resources for employees.

As one of the facilitators of talent development within your organization, you can improve your workforce by providing learning and development resources to your employees. A highly-skilled workforce is more capable of meeting your organizational goals, and employees are more engaged with their positions if they feel they have chances to develop beyond their current role.

That’s why I’ve put together a resource list for employee trainings and educational opportunities that can improve the skills of your workforce. There are many options for employee learning, such as:

Each of these training methods has pros and cons, and your training and development plan should be tailored to the employees you intend to teach. If considering learning and development resources for employees, you can complete a simple online quiz to determine which kind of learners your employees are and segment their education based on whether they learn better by visual, auditory, or tactile methods.

  • Some people are auditory learners and learn best by hearing information spoken aloud, so mentoring and seminars may be most advantageous.
  • Your visual learners often learn better by seeing things without auditory distractions, so self-paced online and software learning may be best for them.
  • Tactile learners retain more from touching or actively completing tasks. They like to move around when learning and can benefit from practice-based tasks often found in workshops and during cross-training.

What Should I Teach Employees?

Not many employees are great at every skill that can benefit an organization, so there’s always something new to be learned. For example, your admin staff may benefit from learning and development resources for employees that focus more on compliance in your industry, which would enable them to field peer inquiries related to legal business processes. The digital age ensures that every employee can benefit from more technical training.

Companywide training should focus on both hard and soft skills:

  • Business skills, such as public speaking and presenting, delegating, and goal setting.
  • Compliance education, including training on diversity and inclusion, harassment and discrimination, and employment laws and regulations.
  • Technology and computer skills, such as typing, data entry, and word processing and spreadsheet programs.

You might be surprised to discover how many of your employees have never delegated, don’t know what to do in a workplace emergency, or have no training in setting up email filters. To figure out what your employees are most interested in learning, you can easily set up an anonymous digital survey through a free provider like SurveyMonkey and create an educational plan based on organizational areas of weakness. Learning and development resources for employees are key to your employee engagement strategy.

About Tammy Cohen

Tammy Cohen, an industry pioneer and expert in identity and employment screening, founded InfoMart 30 years ago. Deemed the “Queen of Screen,” she’s been a force behind industry-leading innovations. She was most recently the first-to-market with a fully compliant sanctions search, as well as a suite of identity services that modernizes talent onboarding. Tammy revolutionized the screening industry when she stepped into the field, developing the first client-facing application and a due diligence criminal search that has since become standard for all background screening companies. Cohen has received national awards and honors for her business and civic involvement, including Atlanta Business Chronicle’s Top 25 Women-Owned Firms in Atlanta, Enterprising Women Magazine’s Enterprising Women of the Year award, the YWCA of Northwest Georgia’s Kathryn Woods Racial Justice Award, and a commendation in the 152nd Congressional Record. To learn more about Tammy, visit

About InfoMart

InfoMart has been revolutionizing the global background and identity screening industry for 30 years, providing businesses the information they need to make informed hiring decisions. They develop innovative technology that modernizes talent onboarding, including a first-to-market biometric identity authentication application and a verified sanctions search. The WBENC-certified company is a founding member of the Professional Background Screening Association, and they have achieved PBSA accreditation in recognition of their consistent business practices and commitment to compliance with the FCRA. The company is dedicated to customer service, speed, and accuracy, and it has been recognized for its success, workplace culture, and corporate citizenship with over 45 industry awards. To Get the Whole Story on InfoMart, please visit, follow @InfoMartUSA, or call (770) 984-2727.

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