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Teach Me Tuesdays at InfoMart

Tammy Cohen, PHR, SHRM-CP
August 9 2016
Training is always in the forefront at InfoMart. From the first day of employment, to even me after 26 years, having a tour on how we process a specific type of information. InfoMart most successful training program has been Teach Me Tuesdays. Originally it began to train new employees in the onboarding process, then current employees complained that wanted a deeper learning experience as well.

That’s why InfoMart has developed a comprehensive training initiative that prepares new employees, updates tenured employees, and encourages continuous learning in, and coordination between, all members of the workforce. This training program also provides the added bonus of fostering comradery and teamwork between employees, from entry-level to the executive board.

With highly experienced employees, we can provide the fastest turnaround on the most accurate background checks in the industry. Employee training at InfoMart is about more than just teaching people how to do a job. It’s about inspiring our employees to work together toward a common goal: continuous improvement.

Plus, when you couple training and motivation you are laying the groundwork to be able to quickly and efficiently scale to new levels as your organization grows.

 

Teach Me Tuesdays

InfoMart created Teach Me Tuesdays (TMT) in order to avoid training traps and cultivate a workforce that is knowledgeable, effective, and confident. At first, it started out as a way to onboard new employees; however, we’ve found that even tenured employees gain enormous benefit from the program.

How it works:  Every Tuesday at 3pm for 12 weeks, a group of new and tenured employees meet with a different department head. After a brief lesson describing the basic operations of that week’s focus department, the team goes into operations to see the newly learned processes, live in action. TMT trainers answer team questions and frequently asked questions we’ve collected over time.

TMT orientation: Each Tuesday builds on the knowledge gained in the previous week, and the knowledge is reinforced throughout the Tuesday meetings.

Training materials:  TMT distributes a binder to each trainee so the employee can take notes, organize handouts, and keep track of their learning in a way that makes sense to them for the long term.

Onboarding:  When hiring new employees, it’s our technology and human resources that provide the first understanding of who we are, what we do, and, most importantly, how we do it. It is fruitless to throw everything an employee needs to know at them in the first couple of weeks of work. New employees join in the current TMT a couple weeks after they start.

Rewards & Recognition: While our Teach Me Tuesday program functions to provide continuous training that improves the skills of all employees, both new and tenured, we like to encourage employee engagement in the program by offering rewards and recognition for completion. We give each trainee who completes the program a commemorative poker chip, which are collected by employees who even compete for who has the most. Additionally, we recognize these employees at our monthly luncheon by giving kudos in front of the whole company.

The most important part of our Teach Me Tuesdays, as with other effective onboarding programs, is the dialogue it creates that enables our employees to collaborate and learn. An educated workforce that strives together toward a common goal is more successful than a workforce with no sense of purpose. TMT gives us our purpose, and the resources we need to achieve it.

About Tammy Cohen

Tammy Cohen, an industry pioneer and expert in identity and employment screening, founded InfoMart 30 years ago. Deemed the “Queen of Screen,” she’s been a force behind industry-leading innovations. She was most recently the first-to-market with a fully compliant sanctions search, as well as a suite of identity services that modernizes talent onboarding. Tammy revolutionized the screening industry when she stepped into the field, developing the first client-facing application and a due diligence criminal search that has since become standard for all background screening companies. Cohen has received national awards and honors for her business and civic involvement, including Atlanta Business Chronicle’s Top 25 Women-Owned Firms in Atlanta, Enterprising Women Magazine’s Enterprising Women of the Year award, the YWCA of Northwest Georgia’s Kathryn Woods Racial Justice Award, and a commendation in the 152nd Congressional Record. To learn more about Tammy, visit www.tammycohen.com.

About InfoMart

InfoMart has been revolutionizing the global background and identity screening industry for 30 years, providing businesses the information they need to make informed hiring decisions. They develop innovative technology that modernizes talent onboarding, including a first-to-market biometric identity authentication application and a verified sanctions search. The WBENC-certified company is a founding member of the Professional Background Screening Association, and they have achieved PBSA accreditation in recognition of their consistent business practices and commitment to compliance with the FCRA. The company is dedicated to customer service, speed, and accuracy, and it has been recognized for its success, workplace culture, and corporate citizenship with over 45 industry awards. To Get the Whole Story on InfoMart, please visit www.InfoMart-USA.com, follow @InfoMartUSA, or call (770) 984-2727.

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