Poor service at a restaurant can leave a bad taste in anyone’s mouth, even if the food was exquisite. This interrupts the flow of smoothly running a hospitality service and creates tension between guests and customer service. Improve your customers’ dining...
Protecting a franchise from harm is an important investment, which is why companies invest in insurance. However, your employees are the most valuable resource, so protecting your company from poor hiring is critical. Consider that the cost of replacing a single...
When we stay overnight at any hotel, we expect comfort and safety. We want our personal and valuable items to remain untouched and safe within the confines of our four temporary walls. However, we are not the only ones who step foot inside our rooms. Stories about...
The hospitality industry strives to provide travelers a home away from home, with all services catered and diverse amenities accommodated. Consumer standards continue to climb in both services offered and level of personal service received, whether they patron a...
The restaurant industry doesn’t immediately come to mind when you think of the types of businesses most likely to conduct background screening on a new or potential employee. High employee turnover rates make the cost of background checks seem too prohibitive to...
A nonprofit business is often working to do the impossible - serve a community or cause while operating on as little money as possible. Employees are often told to work with what they’ve got, stretching supplies and welcoming any and all people who wish to help....