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Customer Service
At InfoMart, customer service means more than conflict resolution. To our dedicated team of professionals, customer service means providing a "plus one" level of support that not only deals effectively with client dilemmas, but also anticipates potential problems and works to eradicate them.

Our account management team is committed to building sound working relationships - whether with industry giants or small family businesses. We strive to deliver personal, customized service to all of our clients, and our record indicates a legacy of overwhelming success in this mission. For more than a decade, our customer service has consistently out-rated our contemporaries within the industry, and this is a tradition we pride ourselves on maintaining.

We maintain a 100% satisfaction guarantee. If for any reason, a client is dissatisfied with our service, they don't pay... it's that simple. Our information providers will return to the courthouse to verify a report or search for additional information at no charge. InfoMart’s policy is to initiate all re-investigation requests within 24 hours. In addition, InfoMart will aid in correcting any incorrect data at no cost to the client or the applicant.

InfoMart Customer Service Representatives are available through InfoMart's toll-free number (800-800-3774 option 2) Monday through Friday from 8:00am - 8:00pm EST or can be reached via email at customerservice@infomart-usa.com.

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